Help Center

Find step-by-step instructions — from creating an account to your first payout.

For caregivers

Caregiver registration and Tpay verification, step by step

The whole signup in one place — from picking your role to Tpay verification. You build a profile, set your own rates, work areas and hours, then clear verification and start taking paid bookings.

12 min read

Getting paid: withdrawals from your Tpay account

This guide explains how you get paid for completed visits and where you request a withdrawal to your bank account.

3 min read

For families

How to create an organizer account

This guide shows how to create an organizer account on Opieko and get ready to request your first visit.

3 min read

How to request a service and pay

This guide walks through sending a request to a caregiver and paying for a confirmed visit.

4 min read

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